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1-800-627-2113
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Indiana
Corporate HQ
2612 Foundation Dr
South Bend, IN 46628
Vanadco Signs
10625 State Road 10
Argos, IN 46501
574.892.5000
Zipp Printing
235 E. Mckinley Ave #2
Mishawaka, IN 46545
574.256.0059
Crown Point
1200 Arrowhead Ct
Crown Point, IN 46307
Fort Wayne
4905 Speedway Dr Ste. 4
Fort Wayne, IN 49825
Lafayette
2653 Duncan Road
Lafayette, IN 47904
Indianapolis
7148 Zionsville Road
Indianapolis, IN 46268
Michigan
Grand Rapids
8591 Byron Commerce Dr SW
Byron Center, MI 49315
Kalamazoo
1911 West Centre Ave Ste. B
Portage, MI 49024
St. Joseph
2364 S. Cleveland Ave
St. Joseph, MI 49085
Florida
Jacksonville
11655 Central Parkway #315
Jacksonville, FL 32224
West Palm Beach
3705 Shares Place Ste. 4
West Palm Beach, FL 33404
Common Customer Questions
Below are some of the most frequently asked questions regarding our service requests and general inquiries. We hope these answers help you find the information you need quickly and easily.
How do I request a service for my office equipment?
You can request a service by submitting a request through our customer portal or by calling our customer support hotline. Our team is ready to assist you with any issues you may encounter.
What is the response time for service requests?
Our typical response time is within 8-10 business hours. We prioritize urgent requests and strive to resolve all issues as quickly as possible.
Can I track the status of my service request?
Yes, once you submit a service request, you will receive a confirmation email with a tracking number. You can use this number to check the status of your request through our customer portal.
What information do I need to provide when requesting service?
Please provide your contact details, a description of the issue, and the model number of your equipment. This information helps us prepare and respond more effectively.
Do you offer remote support for IT issues?
Yes, we offer remote support for many IT-related issues. Our technicians can often resolve problems quickly without the need for an on-site visit.
How can I contact customer support for general inquiries?
You can reach our customer support team via email, phone, or through the contact form on our website. We are here to assist you with any questions or concerns.
What are your customer support hours?
Our customer support team is available Monday through Friday, from 8:00 AM to 5:00 PM. We are closed on weekends and public holidays.
Is there a warranty on the services provided?
Yes, we offer a warranty on all services provided. Please contact us for specific warranty terms related to your service.
Can I schedule a service appointment in advance?
Absolutely. You can schedule a service appointment at your convenience by contacting our support team or using our customer portal.